We do! No matter your idea, our team of incredibly talented bakers and decorators will create beautiful cakes to make you and your guests happy. Email us at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order.
Yes, all our cakes, cupcakes, cookies, and brownies are handmade.
Our crew takes great pride in the work and effort they put into each and every cake, from the beginning of the baking process to the conclusion of the decorating process.
By ordering from Abes, you offer yourself taste and quality.
Yes, all our cakes are made fresh in order to provide our customers with the best and tastiest experience possible.
If you have ordered a simple Cake, we would suggest cutting a triangular cake slice like you would any other cake then slice it on its side and serve. This technique also works for tall cakes. Alternatively, you could cut the cake into strips and portion each strip for easy sharing.
For a tiered or wedding cake, we would advise you to separate the tiers, cut a circle in the bottom layer then slice.
If you need further assistance, send us an email at info@abescakesandkitchen.com or call us on 01793 484848.
All cakes and cupcakes are placed in a special cardboard delivery box. You simply need to keep the box flat during transportation.
Your cake will be at peak freshness when delivered. We would advise you to enjoy it as soon as you receive it. If you plan on keeping it for more than 24 hours, please store it in a cold, dry area, and make sure to consume it within three days after the delivery or pickup date. If the cake is not going to be eaten within a few hours of being collected or delivered, please place it in the refrigerator and take it out between three and four hours before it is going to be served so that the sponge can soften.
Once you have found your perfect cake or sweet treat and are ready to order, you will need to:
1. Select the cake you want to purchase
2. Choose the size, Shape, sponge flavour and filling flavour
3. Enter the message you wish be written on the cake (optional)
4. Click on ‘Add to cart’
5. Once you have added the cake(s) or treats you want to purchase, click on ‘checkout’.
6. Enter your details such as Name, address, mobile and email
7. Select the date for delivery or collection.
8. Enter your details.
9. Register or sign in your Abescakesandkitchen account.
10. Wait for a WhatsApp message confirmation for the acceptance of the order
Alternatively, you can give us a call at 01793 484848 or 07894 852304 and we will take your order over the phone.
Orders must be placed by 3pm, the day before delivery or collection. However there are some restrictions and this is subject to our bakery capacity. During busy periods, next day deliveries might become unavailable.
Please note that some of our cakes are not available for same day or next day delivery.
If you wish to cancel, please get in contact with us as soon as possible via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304
Orders placed for next day delivery should be cancelled within 30 minutes.
Please be aware that once your order has been processed and you have received tracking information, we are unable to make any changes to it and you will need to place a new order if you want the same item.
If you decide to change your order, we will require 48 hours’ notice. If you decide to change your same day/next day delivery order, you will need to notify us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order.
Yes, you can order over the phone. Give us a ring at 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order.
Yes, you can add a little message with a maximum character limit of 40 on your cake.
It's possible that your email or WhatsApp message has been delayed or has been placed in your spam folder. After an hour, if your email or WhatsApp message has not arrived, please contact us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order. so that we can investigate the issue.
If you think something is wrong with your order, please notify us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 as soon as possible.
We love a good surprise. But if you are getting the cake directly delivered to the recipient, we would recommend letting them know that they will be receiving something special.
In the event that delivery is unsuccessful, and the address is located, the cake will come back to us and we will try to deliver it again the following day. We will make two delivery attempts at no additional cost to you. In the event that the delivery is unsuccessful despite the second attempt being made, the delivery will need to be reorganised and paid for again.
Please be advised that all our treats are fresh goods and that if they pass their expiration date, they will be disposed of. Unfortunately, we are unable to arrange redelivery by a specific time or on a specific day. The delivery time slots will be those that were selected at the time the order was placed.
Please be aware that we are unable to reach numbers that are not located in the United Kingdom through WhatsApp . If the contact number that you supply is not located in the United Kingdom through WhatsApp, we may not be able to get in touch with you if something goes wrong.
We offer same day delivery on some of our cakes so if you find yourself in a cake emergency, we will be able to help!
Yes! We are able to fulfil catering requirements for small and bigger business occasions. Get in contact with us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order and we'll be happy to discuss the available choices with you.
We would be honoured to be a part of such an important moment! We offer different cakes, cupcakes, brownies, cookies, Indian Sweets and Indian/ Indo Chinese food items that would be a perfect addition to any dessert tables or as party favours.
Get in contact with us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order, and we'll be happy to discuss the available choices with you.
Yes, In some cases based on request we do deliver. Please be aware that our delivery schedules and dates are subject to change in times of the high volume of orders (such as winter holidays). There will be delivery charges applicable in all cases.
Get in contact with us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to discuss your order delivery.
Yes, we do offer same day delivery/collection on some of our cakes and all food items. Please get in contact with us via email at info@abescakesandkitchen.com, call us on 01793 484848 or message us on WhatsApp at 07894 852304 to find out more.
If you are not going to be home to accept the delivery of your package, we will try to get in touch with you to get your permission to leave it at a nearby location or with a neighbour. In the event that we are unable to get in touch with you, the order will be returned to our shop. After that, one of our specialists will get in touch with you to make arrangements for the order to be re-delivered at an additional cost, or if you prefer, you can make arrangements to pick it up from our stores instead.
If you wish to have your cake or food delivered to an address that isn't yours, or if someone other than you will be receiving the cake, please make sure that the person receiving the delivery is aware that they will be receiving a delivery within the time range that you have specified.
Please let us know by phone or email if there are any particular delivery instructions or other points of contact that we need to be aware of. If we are unable to contact anyone when making a delivery or if the delivery is refused at the location, the order will be returned to the shop and you will have arrange for a collection at the shop.
We do offer next day delivery for orders placed by 3pm the day before. However, we might not be able to offer this service during very busy periods such as winter holiday or easter or delivery service person is unavailable.
Yes! All our cakes, Indian Sweets and Food can be delivered on request. Our cake slices can also be delivered if ordered in bulk. We have a minimum order requirement of £30.00 any orders under this value will be eligible for collection only.
Yes you can! for all order types. Please contact the shop for the collection timings.
When picking up your order, you will be required to show your order confirmation, which can be shown on your mobile phone or on a printed copy. We will also request to see proof of ID for some cases and/or bulk order as signature to prove receipt/collection of your order.
If you are sending someone else to pick up the order on your behalf, you will need to make sure that this person has a copy of the confirmation email as well as a proof of ID in the name of the person who placed the order.
Yes we do! You can ask for Vegan cake options.
Please note: Our dairy-free cakes are prepared in facilities handling milk so we cannot guarantee the absence of traces of dairy in our products
Yes we do! A lot of our cakes can be made using egg-free sponge. You can choose egg-free sponge before checkout. We also offer a wide range of vegan cales.
Please note: Our egg-free cakes are prepared in facilities handling eggs so we cannot guarantee the absence of traces of egg in our products.
If you are pregnant, you are welcome to consume any of our goods without worry.
We never use anything that hasn't been pasteurised, and of course every single one of our delicious treats are baked fresh daily. In addition, none of our products include any alcohol (unless specified )
Yes. All of our products are vegetarian friendly.
Please note that in the marshmallows and other marshmallow products may also contain halal beef gelatine.
Yes. All of our cakes are vegetarian friendly and we do not use alcohol in any of our products.
Not all of our products are suitable for vegan. However, we offer a wide range of Vegan cakes.
And we might even have some more vegan goodies coming soon!
No, we do not offer gluten free treats yet.
No, we do not offer vegan and gluten free treats yet.
We are truly sorry to hear that you have received damaged or inaccurate goods. We want to be able to quickly resolve this issue for you, so if you could please send us photographs depicting the items that have been delivered as well as photographs of any labelling that may be on the box, including any labels that may be on the underside of the box, we would greatly appreciate it.
In the event that you want a VAT invoice, obtain a copy of the VAT invoice while collecting your order at the shop.